Our Commitment to Stellar Service
Understanding your business on a deeper level
Unlike many companies, Ungerboeck Software doesn’t outsource
our Professional Services or Client Care. That means, when you need us most –
whether it’s during initial implementation, during normal business hours, or at
3am on the night before an event – our phones are answered by fully trained,
fulltime Ungerboeck Software employees.
Here are the client services that we offer:
Your team after the sale and through implementation to ensure your Ungerboeck
Software fits (and improves) your workflow.
Client Care: As
part of your maintenance fees, you have access to services such as 24/7 emergency
break-fix support, product upgrades, and documentation. We also offer premium help desk support for
those who would like named support contacts or professional assistance with
Hosting: Opt for our cloud computing service and let us take care of the behind-the-scenes infrastructure and data management of your Ungerboeck Software.