Our Commitment to Stellar Service

Understanding your business on a deeper level

Unlike many companies, Ungerboeck Software doesn’t outsource our Professional Services or Client Care. That means, when you need us most – whether it’s during initial implementation, during normal business hours, or at 3am on the night before an event – our phones are answered by fully trained, fulltime Ungerboeck Software employees.

 

Here are the client services that we offer:

client-services-landing-professional-servicesProfessional Services: Your team after the sale and through implementation to ensure your Ungerboeck Software fits (and improves) your workflow.




client-services-landing-client-careClient Care: As part of your maintenance fees, you have access to services such as 24/7 emergency break-fix support, product upgrades, and documentation.  We also offer premium help desk support for those who would like named support contacts or professional assistance with upgrades.



client-services-landing-hostingHosting: Opt for our cloud computing service and let us take care of the behind-the-scenes infrastructure and data management of your Ungerboeck Software.