Ongoing Client Care

client-services-client-care

A wealth of knowledge is just a call or click away

One of the key benefits of working with Ungerboeck Software is our dedication to meeting your needs. That’s where our Client Care team comes in. As part of your maintenance agreement, you’re able to access 24/7 emergency break-fix support with trained Ungerboeck Software employee experts. Our “follow the sun” philosophy means we’re available to help with concerns at 3:00 in the afternoon, or 3:00 in the morning.  When it’s time for an upgrade, Client Care is there to help.


We’re proud to announce the recent launch of our online Knowledge Base where clients can easily find answers to commonly asked questions through articles, short training videos, and peer-to-peer comments. This new service will allow you to get the answers you need, quickly and without making a phone call! Read our news story for more information, and visit supportcenter.ungerboeck.com to register.