Delegate to Dominate
Raise your hand if you have a hard time delegating tasks and responsibilities.
If you’re anything like me or the many performing arts pros I speak with regularly, your hand is in the air. As you might expect, we’re hardly alone in our difficulty with relinquishing control over duties for which we’re ultimately held accountable. In fact, this concern is one of the most often-cited reasons for failure to delegate. Thankfully though, this common predicament of ours isn’t a hopeless case! The key is effective communication.
Pareto Knows Best
I know you’re probably thinking that sounds entirely too simple. After all, if it’s your job to hold the keys to the scheduling kingdom then it follows that you need to be personally responsible for keeping a tight lid on the booking calendar. Fair point. But consider this: the Pareto Principle (maybe more familiar to you as the 80/20 rule), states that 20% of your efforts yield 80% of the results you achieve. So, the key to being truly effective in your role is to identify which 20% of the work you do is the most critical and delegate the remaining 80% so that you have time to focus on it.
For a programming director, it would seem obvious that establishing and fostering relationships with your resident company and promoters is your 20%. The actual administrative tasks surrounding the scheduling of special events and educational opportunities, not so much. It’s here that a simple way to manage clear, controlled communication about availability in your space to everyone downstream with a stake in the schedule can be a true game-changer in your ability to delegate with confidence.
One Version of the Truth
As luck would have it, this is exactly what Ungerboeck can deliver for performing arts centers and any other venue in need of a single source of truth about what’s happening at any given time. A centralized calendar with real-time updates means that everyone from the special events director to the maintenance manager can get an accurate view of the schedule anytime, anywhere without ever having to pick up the phone or send an email. Customized views keep things simple and manageable by ensuring that all parties see only what they need to in order work effectively – leaving all free to concentrate on the work that can only truly be executed well by them (another favorite reason for failure to delegate!).
Do Less, Achieve More
I know all too well how tough it can be to really embrace the idea that letting go a little could be the key not only to your personal success but to the fulfillment of the overall mission of your organization. Thankfully, you don’t have to take my word for it! Check out how Arts Centre Melbourne is using Ungerboeck to centralize and share information organization-wide, and more.