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About This Certification

Take your career to the next level, earn recognition, and validate your skills in your job-role.

Ungerboeck Certified Registration Associate

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An Ungerboeck Certified Registration Associate has proficiency in the day-to-day use of the Registration functionalities of Ungerboeck Software, and is able to configure simple registration forms.

Who is this for?

The Ungerboeck Certification Program has been developed for Ungerboeck Customers only.
The Ungerboeck Registration Associate certification is for event professionals who have worked in a Venue Operations role for at least six months.

Skills measured

This list includes weighting, question groups and detailed areas. This list is intended to illustrate how we are assessing those skills, and is not a comprehensive listing of the content of the exam.

Navigation: 10%

  • General Navigation
  • Views & Favorites
  • Exhibition Dashboard

CRM: 10%

  • Accounts & Contacts
  • Activities
  • Checklists
  • Notes
  • Documents
  • Emails

Registration Setup: 30%

  • Webskins
  • Basic Registration Setup
  • Registration Forms
  • Capacities
  • Confirmations
  • Waitlists
  • Registrant Types
  • Promotion Codes
  • Dictionaries
  • Registration Functions

Registration Processing: 15%

  • Payments
  • Registration Items
  • Registration Orders

Registration Information: 20%

  • Basic Registrant Profiles
  • Custom Fields

Attendee Management 10%

  • Event Attendance Tracking
  • Session Attendance Tracking

Event Management: 5%

  • Events
  • Registration Housing

How should I prepare?

These training courses and materials will help with exam preparation:

On-demand courses

  • Profiling your Registrants for a Better Experience
  • Navigation & System Overview
  • What's New for Registration
  • Ungerboeck Product Update: Registration Events
  • Registration Foundational Concepts (Part 1 & 2)

In addition to the above, experience using Ungerboeck at your workplace, attending Ungerboeck Unite or visiting the Ungerboeck Knowledge Base are also beneficial.

About the exam

The tests consists of 50 multiple choice questions, and you will have 45 minutes to complete it.
You must score 80% or more to pass the exam.


Ungerboeck certifications are valid for 2 years.


Exam fee: $99 USD (waived until 31 December 2020)
Retake fee: $49 USD (waived until 31 December 2020). Exam can be retaken 1 week after the last attempt.

I'm ready!

Click the button below to be notified when the certification test is available.
Note: You must have an active account on the Ungerboeck Learning Center to take the test. Request your free account here.

Take the Test

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