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About This Certification

Take your career to the next level, earn recognition, and validate your skills in your job-role.

Ungerboeck Certified Venue Sales Professional

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An Ungerboeck Certified Venue Sales Professional has proficiency in advanced areas of Ungerboeck software and has the ability to effectively train new users within the core streams of CRM, Calendar and Event Management.

Who is this for?

The Ungerboeck Certification Program has been developed for Ungerboeck customers only.
The Ungerboeck Venue Sales Professional certification is for event professionals who have worked in a Venue Sales role for two years or more.
You need to hold a valid Venue Sales Associate certification to be able to pass the Venue Sales Professional certification.

Skills measured

This list includes weighting, question groups and detailed areas. This list is intended to illustrate how we are assessing those skills, and is not a comprehensive listing of the content of the exam.

CRM: 30%

  • Campaigns
  • Leads Account Management (ACM)*
  • Customer Opportunity Web Form (COWF)*

Space Management: 30%

  • Availability Search
  • Spaces Configuration

Event Management: 30%

  • Functions
  • Contracts
  • Payment Plans

Online Portals: 10%

  • Event Portal (EP)
  • Online Space Requests (OSR)
  • Order Processing (OP)

How should I prepare?

These training courses and materials will help with exam preparation:

On-demand courses

  • Getting Started With Ungerboeck Venues
  • Navigation & System Overview
  • Views and Favorites
  • Accounts, Contacts and Affiliations
  • Booking Calendar Overview
  • Using Event Opportunities
  • Event Calendar
  • Availability Search
  • Function Scripting
  • Event Functions
  • Configuring the Booking Calendar
  • Booking Calendar Overview
  • Event management
  • Ungerboeck Product Update - Venues

Instructor-led courses

  • The Ungerboeck Booking Calendar

In addition to the above, experience using Ungerboeck at your workplace, attending Ungerboeck Unite or visiting the Ungerboeck Knowledge Base are also beneficial.

About the exam

The tests consists of 45 multiple choice questions, and you will have 45 minutes to complete it.
You must score 80% or more to pass the exam.


Ungerboeck certifications are valid for 2 years.


Exam fee: $199 USD (waived until 31 December 2020)
Retake fee: $49 USD (waived until 31 December 2020). Exam can be retaken 1 week after the last attempt.

I'm ready!

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Note: You must have an active account on the Ungerboeck Learning Center to take the test. Request your free account here.

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