Local Government & Councils Community Facility Software

Give your booking efforts a head start and elevate your customer experience with online self-service tools.

Transform your booking and reservation process with an online self-service experience for your community. This portal lets your event customers check venue and space availability, provide event details and submit booking requests quickly and easily.

Ungerboeck’s powerful registration solution is as flexible as your community programs are diverse. Create beautiful, simple sites to capture RSVPS, demographic information, and crucial attendee details. Ungerboeck’s sophisticated yet easy to use registration platform also enables registrations for multiple programs, from school holiday programs to recurring public events, making it easy for the community to register for multiple events in advance. With Ungerboeck’s end-to-end event and registration management, you can have full financial data and reporting in one seamless application.

Visualise your venue's upcoming events and open dates all in one graphical booking calendar. The booking calendar provides visibility across council of everything booked within each venue or space, as well as providing booking officers with a quick way to see all available dates.

Ungerboeck's powerful availability searching tools also allow coordinators to enter several scenarios and find the best fit for each enquiry.

Ungerboeck’s intuitive stall-management portal serves as a one-stop shop for booking market spaces, making it possible for organisers to maximise the number of self-serviceable tasks, while simultaneously exposing stallholders to additional promotional opportunities, and driving incremental income. Empower users with the ability to simplify stallholders’ processes, executing contracts, making payments, uploading documents, and connecting directly to official service providers to place orders. As an added convenience, organisers can provide stallholders with a custom “Check List” to guide them through all required tasks.

Get your team to work smarter, not harder. Efficiently manage customer relations, recurring events and booking history all in a single source of the truth.

Access client history and activity information right at your fingertips. Get a 360 view of what is happening in your venue at anytime. Ungerboeck event and venue management software provides a dynamic system that allows users to rapidly see event changes and access all relevant information in real time to better manage activities and customers relationships.

Manage all your important event documents from risk analysis, to event applications, insurance, contracts, compliance documents and key communications, all from one central location.

As the only audit-ready, integrated financial solution built specifically for events and venues, only Ungerboeck can provide event-related financial data that incorporates bookings, operations, and financial transactions.

Eliminating the need to re-key information into a separate financial system, means invoices go out faster, payments are received more easily, financial information is more accurate and staff productivity is increased by reducing double data entry. Ungerboeck Financials also has the capabilities to integrate with any Council Financial System.

It takes more than just one person to manage the day-to-day operations in your venues. You’ll often have many different stakeholders needing real-time access to information. Trying to find the right contact, searching through shared drives, or raking through emails only slows things down.

Magic happens when everyone in your frontline team to booking coordinators and event managers; from floor managers to tech teams and security; even catering, external suppliers and community partners; is working off the same page. Quickly and easily view and report on deliverables or simply check when and where things are happening. Provide a better experience by centralising touchpoints and get the entire team working in sync.

As venues start to reopen, safety for staff and visitors is top of mind. New precautionary measures have been put into place by most local governments, including having a digital visitor list for contact tracing.

Our newest multilingual feature, Visitor Tracking, was developed to help you keep a record of your event attendee list and more. Prior to an event it will allow a self-serve, sign-in for your visitors with the option of asking about recent travels or current state of health. It will create an alert for any high-risk attendees so your staff can plan accordingly. Along with sending the attendee an email which includes a unique check-in code to be scanned at the entrance of the venue.

Ungerboeck room diagramming functionality lets you create room configurations based on your space characteristics and event requirements. Layout changes are simple, accurate and performant. Easily visualize distances and foot traffic flow with precise measurements and make amendments as required.

Plus, with a single click you can review counts of each item placed against your orders and generate new orders so you can't overbook your inventory. Share the final layout with event planners and customers and save layout templates for future use.

Ungerboeck’s floor plan management solution has been designed from the ground up using the powerful precision of AutoCAD, but with ease-of-use features found in products like MS Office. Ungerboeck simplifies the process of creating and managing market and festival floor plans, creating and merging stalls, assigning stallholders, and much more via a precise but simple-to-use interface. Ungerboeck’s Floor Plan lets you manage every detail without ever leaving the floor plan application.