
Ideal for small to mid-size conference and special event centers, VenueOps will streamline the way your team communicates, books and manages events, ensures client satisfaction, and maximizes resource use. If you're interested in a more comprehensive suite of tools, we encourage you to learn more about Ungerboeck for Convention & Exhibition Centers.
VenueOps is a game-changer for optimizing our operations.
Robert H. Lee Alumni Center at the University of British Colombia
Features
Sales CRM & Account Management
The VenueOps CRM features robust, space-selling tools that handle everything from lead capture to contracting and business intelligence reporting.
- Manage business from inquiry to event finalization
- Track progress towards sales goals
- Manage clients, contacts, and tasks for everyday follow-up
- Up to 6-week flexible calendar views
- Generate proposals and contracts
- DocuSign integration for e-signing

Event Management & Operations
Improved efficiency & communication translates to a better work experience for your staff and service to your clients, especially for event management and operations.
- Manage timelines and requirements across departments
- Delegate and manage tasks from start to finish
- Generate event orders and custom event documents
- Collaborate in real-time on your mobile device

Accounts Receivable
Track and allocate charges across multiple invoices, estimate economic impact, and more.
- Send invoices direct from the system
- Manage deposits and payment schedules
- Track client balances and billing history

Full Mobile Functionality
A smooth mobile experience was front-of-mind when we developed VenueOps, which means the power of the entire platform is at your fingertips.
- Every feature of VenueOps is fully functional on your phone
- Check space availability on the go and easily share them with prospects
- Send proposals and contracts, navigate event details, and delegate tasks—even away from your desk.

Designed for Your Success
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Unlimited Users, Unlimited Possibilities
Unlimited users, unlimited spaces, a global activity log, and the local admin control of users, permissions, or calendars means limitless possibilities for better communication & collaboration.
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Email Notifications & Integrations
No need for sticky notes or other task management tools, especially when you integrate with Outlook & Google Calendar for seamless communication and reminders.
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Unparalleled Security
Backed by the highest standards for privacy & data security available today, VenueOps runs on the same top-tier security infrastructure that is trusted by Nasdaq, Slack, Dow Jones, and Netflix.
What Your Peers Are Saying

Our unique needs were a challenge for 'off the shelf' reservation systems. Finding VenueOps was a godsend!- Penrose House Conference Center

With it's task templates and reminders, we stay on top of double the amount of events we were able to previously. VenueOps also helps us catch upselling opportunities to maximize our income.- The Robert H. Lee Alumni Center at University of British Colombia

VenueOps is a real time-saver. It's easy to use and keeps our events organized, detailed, and visible. The customer service is also outstanding!- KQED Special Event Center

VenueOps is our favorite system we've ever used.- Las Cruces Convention Center

We vetted multiple systems before choosing VenueOps and it came out as the clear winner. It's an incredibly easy, intuitive system. The onboarding is FANTASTIC as is the ongoing support. We highly recommend it.- Blair County Convention Center
Event Professionals Helping Event Professionals
Before joining the VenueOps team, many of our consultants, account managers, and client success technicians worked in the event industry themselves. Think of us as an extension of your staff, not a technical team that’s detached and unfamiliar with your world.

Pricing
VenueOps is available through a subscription fee and a one-time setup fee, which is based on the scope of the implementation. The subscription is on a per-venue basis and includes unlimited users, customer support, automatic system updates, and the full range of its features—no modules or extensions necessary.
