The success of your performing arts center or theatre hinges upon how effectively your team books and manages events, ensures client satisfaction, maximizes resource use, and prevents staff miscommunication. Fortunately, VenueOps was designed with those goals and more in mind.
VenueOps offered exactly what we needed. The customer care, attention to detail, and willingness to work with us is unparalleled.
Bass Performance Hall
Features
World-Class Calendar Management
The backbone of our software is an easy-to-use booking calendar designed to streamline communication at your performing arts center:
- Manage your tentative and confirmed dates with flexible views—including month view, grid view, day view, and avails view
- Organize individual performances within a run-of-show
- Display announce dates, pre-sale dates, and on-sale dates
- Customized view settings may be saved and optionally shared with the rest of your team (i.e event types, color coding, event/contract status)
- Embed a public-facing availability calendar on your website for prospects to access
Full Mobile Functionality
A smooth mobile experience was front-of-mind when we developed VenueOps, which means the power of the entire platform is at your fingertips.
- Every feature of VenueOps is fully functional on your phone
- Check venue avails on the go and easily share them with prospects
- Send proposals and contracts, navigate event details, and delegate tasks—even away from your desk.
Sales CRM & Account Management
The VenueOps CRM features robust, space-selling tools that handle everything from lead capture to contracting and business intelligence reporting.
- Manage business from inquiry to event finalization
- Track progress towards sales goals
- Manage clients, contacts, and tasks for everyday follow-up
- Generate proposals and contracts
- DocuSign integration for e-signing
Event Management & Operations
Improved efficiency & communication translates to a better work experience for your staff and service to your clients, especially for event management and operations.
- Manage timelines and requirements across departments
- Delegate and manage tasks from start to finish
- Generate event orders and custom event documents
- Restrict or enable users to see each document you upload
- Collaborate in real-time on your mobile device
- Assign internal staff to specific events (i.e House Manager, Production Manager, AV Technician)
Accounts Receivable
Track and allocate charges across multiple invoices, compare estimated vs. actual revenue, and track individual performance metrics such as gross ticket sales, per cap F&B, and comp tickets.
- Send invoices direct from the system
- Manage deposits and payment schedules
- Track client balances and billing history
Artist Research
Purchasing the right talent is easy with integrated artist research. View the following information in one convenient window:
- Social media metrics (followers, subscribers, etc.)
- Customize the view of your avails, then send them to prospective clients
- Tour histories
- Average ticket sales
- Average gross
- Upcoming and past events
Designed for Your Success
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Unlimited Users, Unlimited Possibilities
Unlimited users, unlimited spaces, a global activity log, and the local admin control of users, permissions, or calendars means limitless possibilities for better communication & collaboration.
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Email Notifications & Integrations
No need for sticky notes or other task management tools, especially when you integrate with Outlook & Google Calendar for seamless communication and reminders.
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Unparalleled Security
Backed by the highest standards for privacy & data security available today, VenueOps runs on the same top-tier security infrastructure that is trusted by Nasdaq, Slack, Dow Jones, and Netflix.
What Your Peers Are Saying
VenueOps was an evolutionary change for us and streamlined the way we work. The time saved has been a game-changer for our entire team.- Gammage Memorial Auditorium at ASU
You will not be disappointed with VenueOps. We are incredibly pleased.- Cincinnati Arts Association
I could teach myself the program—very intuitive and user friendly!- The Center for the Performing Arts
VenueOps has been a strong added value to our organization.- Ford Theatres
Integration Spotlight: Tessitura
We've teamed up with one of the leading platforms for ticketing, donor management, and CRM for arts & cultural organizations! VenueOps has an integration with Tessitura to streamline the workflow of your team. For shared clients of these platforms, this translates to reduced friction, improved communication, and less double data entry.
Event Professionals Helping Event Professionals
Before joining the VenueOps team, many of our consultants, account managers, and client success technicians worked in the event industry themselves. Think of us as an extension of your staff, not a technical team that’s detached and unfamiliar with your world.
Pricing
VenueOps is available through a subscription fee and a one-time setup fee, which is based on the scope of the implementation. The subscription is on a per-venue basis and includes unlimited users, customer support, automatic system updates, and the full range of its features—no modules or extensions necessary.
