Power Your Full Potential
From our original EBMS solution to our current platform, we value our community and know that giving you the tools to be the best you can be empowers all of us. That's why we offer a variety of courses and certifications so you can unlock valuable skills, build a solid foundation and boost your career growth. Dive in and discover the learning opportunities available exclusively to our customers.
Learn on your time
Expand your Ungerboeck understanding when it’s most convenient for you! Browse our catalog of self-paced courses, watch video demonstrations, and participate in immersive simulations for hands-on training. Whether you're new to Ungerboeck Software or an experienced user, the Learning Center has something for everyone.
Learn live with an expert
Our live, instructor-led training courses are proven tools for success and conducted by Ungerboeck experts. Experience a "light bulb" moment in one of our webinars or interactive training classes, complete with test environments that allow you to work directly with the latest version of Ungerboeck. Whether in-person or online, Ungerboeck offers a variety of courses catered to all audiences.
How-to guides for VenueOps & Ungerboeck
The Knowledge Base delivers the expertise of Ungerboeck and VenueOps developers into the hands of users through easy-to-digest user guides, how-to instructions, support articles, and recorded webinars. This empowers every level of your organization to learn, train, and troubleshoot on the spot.
Ungerboeck Knowledge Base
VenueOps Knowledge Base
Community & Support
If you’re curious how your industry peers use a feature or you'd like to share a great product idea, The Community is the place to be! The Community is full of focused topics where you can share advice, ask for help, and interact with experts in your industry. Teach, collaborate, and learn with over 20,000 active Ungerboeck users around the world. Need more help than the Community can provide? Reach out to our Support Teams and get answers fast.
Ungerboeck Certifications
Take your career to the next level with industry-recognized Ungerboeck Certifications.
Why get certified?
You’ve got the skills, now let the world know! We offer a variety of certifications to demonstrate industry-valuable knowledge about Ungerboeck. Our certification paths reflect the skills needed in today’s fast-moving industry and will help you stand out from the crowd by providing visible recognition of your experience and skill-sets. Certifications advance your career by demonstrating your ability to embrace new concepts and technologies.
Browse our certification paths below:
An Ungerboeck Certified Venue Sales Associate has proficiency in day-to-day use of the core areas required for the Venue Sales function, focusing on efficient and effective use of the Ungerboeck CRM, Calendars and Event Management functionalities.
SKILLS MEASURED: Navigation, CRM, Space Management, Event Management
An Ungerboeck Certified Venue Sales Professional has proficiency in advanced areas of Ungerboeck Software and has the ability to effectively train new users within the core streams of CRM, Calendar and Event Management.
SKILLS MEASURED: CRM, Space Management, Event Management, Online Portals
An Ungerboeck Certified Venue Operations Associate has proficiency in in day-to-day use of the core areas required for the Venue Operations function, focusing on efficient and effective use of the Ungerboeck Calendars, Event Management and Operation Management functionalities.
SKILLS MEASURED: Navigation, CRM, Space Management, Event Management, Operations Management
An Ungerboeck Certified Venue Operations Professional has proficiency in advanced areas of Ungerboeck Software such as Pricing and Operations Management, and has the ability to effectively train new users within the core streams of CRM, Calendar and Event Management.
SKILLS MEASURED: Pricing, Event Management, Operations Management, Online Portals
An Ungerboeck Certified Exhibitions Associate has proficiency in the day-to-day use of the core back office functionality of Exhibition Management, focusing on Exhibition Sales, basic use of the Exhibition Floor Plan and the processing of exhibition-related invoices and payments in a mass process.
SKILLS MEASURED: Navigation, CRM, Communicating with exhibitors, Proposing and selling booths to organizers, Managing booth orders, Floor Plan, Invoicing & Payments
An Ungerboeck Certified Exhibitions Professional has advanced knowledge in the day-to-day use of the back office functionality of Exhibition Management, as well as in the online Exhibition Management solutions such as the Exhibitor Portal and its Add-On modules (Sales Exhibitor Portal, Contractor Portal, Multi-Show Dashboard Portal) as well as Floorplan features such as Show Map. An Exhibitions Professional can generate comprehensive reports, is proficient in designing workflows and creating floorplans within the system.
SKILLS MEASURED: Online Portals, Reporting, Floorplan
An Ungerboeck Certified Event Financials (Revenue Management) Associate has proficiency in the day-to-day use of the Revenue Management back-office functionality within Ungerboeck Software.
SKILLS MEASURED: Navigation, CRM, Invoicing, Payments, Revenue Reporting, Revenue Configuration
An Ungerboeck Certified Event Financials (Expense Management) Associate has proficiency in the day-to-day use of the Expense Management back-office functionality within Ungerboeck Software.
SKILLS MEASURED: Navigation, CRM, Vouchers, Inventory, Payment Processing, Requisitions & Purchase Orders, Expense Reporting
An Ungerboeck Certified Event Financials Professional has advanced knowledge in Ungerboeck Financials, including month-end processes, budgeting and reporting.
SKILLS MEASURED: General Ledger, Invoicing & Payments, Month-End Processes, Budgeting, Reporting, Event Management, Cash Receipt Management, Recurring Journal Entries, Cash Book, Taxes, Payment Gateways & Portals, Bank Reconciliations, Fixed Assets
An Ungerboeck Certified Registration Associate has proficiency in the day-to-day use of the Registration functionalities of Ungerboeck Software, and is able to configure simple registration forms.
SKILLS MEASURED: Navigation, CRM, Registration Setup, Registration Processing, Registration Information, Attendee Management, Event Management
An Ungerboeck Certified Registration Professional has proficiency in advance day use of the Registration functionalities of Ungerboeck Software, and is able to configure complex registration forms.
SKILLS MEASURED: Advanced Registration Setup, Advanced Registration Profiles, Guest Registrant Types, Exhibitor Registration, Registrant Type Validations, Registrant Type Confirmation Messages, Automatic Voucher Payments, Add-On Items, Badging and QR Codes, Advances Registration Pricing, Advanced RCI/FCI Workflows