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Melbourne Convention and Exhibition Centre
News
Article
2 Min Read

MCEC to streamline technology underpinning events with upgrade of Core Systems

Melbourne Convention and Exhibition Centre (MCEC) used its closure period during coronavirus (COVID-19) last year to start streamlining the employee and customer experience, selecting Ungerboeck as their partner to upgrade their Core Systems.

Core Systems at MCEC are the software solutions behind-the-scenes that underpin the day-to-day operation of thousands of events every year in the 70,000 square metre venue.

MCEC has worked hard over the past 12 months to pivot their organisational strategy to remain a leader in the changing industry, and an upgrade of Core Systems is part of this.

Following a public expression of interest and tender process involving extensive due diligence and evaluation by a panel of MCEC end users, it was determined that Ungerboeck was best placed to meet MCEC’s functional, technical and efficiency requirements.

Ungerboeck has served as the event industry’s technology leader, driving innovation and helping organisations adapt to emerging trends for over 35 years.

The upgrade will fundamentally change MCEC’s approach to Core Systems, unlocking technology constraints and efficiencies that ensure the centre keeps pace with current demands and future digital needs​.

Celeste Johnston, Director of Information Technology, said the upgrade will allow MCEC to continue building rich partnerships that improve the experience for all customers, visitors, and employees.

“As part of MCEC’s ongoing commitment to being an innovative global leader in the events industry, we’ve selected a Core Systems platform that will unleash the potential of our digital transformation journey,” she said.

“We are thrilled to build on and renew our longstanding partnership with Ungerboeck to confidently upgrade to their latest cloud offering with mobile integration, process optimisation, self-service and innovation. This is an exciting push forward to enable great digital experiences.”

Fred Lazzerini, Managing Director APAC at Ungerboeck said;

"We are very excited to partner with MCEC to leverage Ungerboeck's modern platform and solutions to deliver amazing experiences to their staff and audiences. We have a long and strong history of collaboration with MCEC and are proud to be part of this new journey."

ABOUT MELBOURNE CONVENTION & EXHIBITION CENTRE

Melbourne Convention and Exhibition Centre (MCEC) is the home of unconventional. At MCEC we do things a little differently. We bring fresh ideas and imagination to every event. We happily turn concepts on their head to make each experience momentous. We welcome events of all shapes and sizes, from meetings and conferences to exhibitions, concerts, and galas, whether in-person, virtual or hybrid. And our city is our inspiration. Melbourne is on show at MCEC – in the architecture and design, food and hospitality, location and views. Discover the difference at MCEC.

ABOUT UNGERBOECK

Ungerboeck is the world’s leading event technology software empowering over 50,000 users in more than 50 countries. Our community of customers includes top shows from across the world; amazing performing arts venues; global convention centres; the world’s most visited museums, professional sports arenas.  Plus, other unique events and venues of all shapes and sizes. For over 35 years, Ungerboeck has served as the event industry’s technology leader—driving innovation and helping organisations adapt to emerging trends. Ungerboeck proudly supports its worldwide client base from its global headquarters in the United States with regional presence in Germany, France, Mexico, England, Australia, and China.