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Industry Experts
4 Min Read

Meet Tony Costantino, Performing Arts Industry Expert

How long have you worked in the industry? 14 years

What are you most excited or passionate about?

  • Process improvement.
  • To give people back some time/energy so they can focus on helping their customers have successful events.
  • Make the event industry professional’s life a little easier.

What have been the lessons you’ve learned in the events industry?

There’s no such thing as an emergency. Only urgent and important. When tensions and stress levels go up, to serve your event clients well, you balance them with calm and confidence.

Collaboration leads to some amazing results. We are all stronger together.

Is there a specific project you’ve worked on in your career that you’re most proud of?

In performing arts, our projects are our shows. I’ve been fortunate to work some on cool shows. One of my favorites is Diavolo. An acrobatic dance troupe from LA. They are amazing performers and they’re wonderful people to work with. While at our venue, they treated us like members of their company, since our movements backstage would support their movements onstage. We all had to be in-step with each other, to ensure each other’s safety. Their approach really resonated with me.

What relationships have meant the most to you over your career?

My college facilities manager gave me my first real taste of the events industry. My manager at Notre Dame, the Director of Tech Services, my first boss and professional mentor. She gave me lots of support and guidance through my career. Pretty much all my co-workers became like family for me.

What are 3 words to describe Ungerboeck?

Growing. Supportive. Learning.

What’s on your Wish List for the next 10 years at Ungerboeck?

  • For Ungerboeck to be known as the performing arts center software of choice.
  • To write a book on how the software works so everyone can understand it.
  • To run Ungerboeck on my phone.

When you think of the future of the events industry, what do you think will be the “next thing” we will all be talking about?

  • AI powered decision making for scheduling and data capture, tracking audience metrics and business intelligence.
  • Discretionary spending at entertainment venues and donor funding of the arts.

What advice would you have for someone going into the events industry?

Keep calm and stay organized. Don’t be afraid to say no especially when it’s in your client’s best interest. Be respectful and give everyone the benefit of the doubt. Don’t think you know everything, be open to different ideas. Leave your work at the office, protect your personal time.

What’s one thing most people don’t know about you?

I can solve the Rubik’s cube in under five minutes.

If your life had a theme song, what would it be?

Super Mario Bros soundtrack & Play That Funky Music:

Pose, Stryker. Super Mario Redux

Parissi, Rob (1976). Play that Funky Music [Recorded by Wild Cherry]. On Wild Cherry [7-inch single]. Cleveland, OH: Sweet City Record Label