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VenueOps

A streamlined, intuitive event management system for venues with more simple and straightforward business needs. VenueOps has built-in features for booking, basic CRM & sales, event management, operations, and basic accounts receivable—making it an ideal solution for many stadiums, arenas, performing arts centers, and conference centers. VenueOps helps you manage your business with an all-inclusive, upfront price point offered through a monthly subscription.

  • VenueOps has been a strong added value to our organization.
  • VenueOps is so user-friendly and easy to learn.
Features

Built-in Capabilities

VenueOps is “move-in ready,” which means all its features are available as soon as you log in to the software. The only thing standing between you and the full range of VenueOps capabilities is signing in.

E v e n t M a n a g e m e n t

VenueOps helps your team stay on top of every event detail.

  • Detail events and functions
  • Manage event services and requirements
  • Generate event orders and event documents
Venue Ops Event Management

O p e r a t i o n s

Keeping tasks on track is a cinch in VenueOps.

  • View event orders
  • Track set-up and instructions
  • Manage tasks
  • Track changes
Venue Ops Operations

A c c o u n t s R e c e i v a b l e

Managing invoices and payments

  • Send invoices direct from the system
  • Manage deposits and payment schedules
  • Track client balances and billing history
Venue Ops Finance

A r t i s t R e s e a r c h

Purchasing the right talent is easy with integrated artist research. View the following information and more all in one convenient window:

  • Social media metrics (followers, subscribers, etc.)
  • Tour histories
  • Average ticket sales
  • Average gross
  • Upcoming and past events
Venue Ops Artist Research

L i v e E n t e r t a i n m e n t B o o k i n g

The Live Events section of VenueOps is perfect for arenas and theatres who book a large number of ticketed events.

  • Manage Holds and Confirmed Events
  • Customized views of Avails, then send them to prospective clients.
  • Set an event schedule
  • “View Only” mode for people who need to be in the know, but don’t need to edit info
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S a l e s C R M & A c c o u n t M a n a g e m e n t

Space-selling tools that handle everything from lead capture, to contracting, to business intelligence reporting.

  • Capture leads
  • Create and manage sales opportunities
  • Create traces to prioritize your workflow
  • Book spaces on the calendar
  • Generate proposals and contracts
  • Report on sales activity, performance, pace, and more
Venue Ops CRM Sales
Implementation & Onboarding

Implementation & Onboarding

An implementation that’s as smooth as the software.

We believe a seamless onboarding process is just as important as the software itself. To get your team up and running in VenueOps, we set up a series of online training calls and a set of “next steps” at the end of each call.

Implementation time is relatively quick and depends on the departments that will be using the system, potential data conversions, and the size of the team getting trained.

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Service & Support

Service & Support

Event professionals know a thing or two about service, and our VenueOps experts strive to go above and beyond for the very people who have made hospitality and service their job. Our mission and passion is to make that job easier by providing:

  • Unlimited & Award-Winning Support

    We’ll never charge you for a service call or email. Our 24/7 customer service is unlimited, free, and lightning fast—90% of our support tickets are solved within 48 hours.

  • Event Professionals Helping Event Professionals

    Before joining the VenueOps team, many of our consultants, account managers, and client success technicians worked in a venue themselves. Think of us as an extension of your staff, not a technical team that’s detached and unfamiliar with your world.

  • Continuous Enhancements

    We work behind the scenes to regularly improve VenueOps every 6-8 weeks. Because it’s cloud-based, all updates are automatic and of no additional charge. That means you'll always be logging into the most cutting-edge version of the platform.

Pricing

Pricing

$1,000/month

*per venue, billed annually

VenueOps is available through a subscription fee and a one-time setup fee, which is based on the scope of the implementation. The subscription is on a per-venue basis and includes unlimited users and unlimited customer support.

Includes:

  • Unlimited users that can access VenueOps simultaneously
  • Unlimited customer support, training, and consultation
  • Functionality & features built in to one system (no modules / extensions)
  • Automatic system updates and new features
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Talk with a VenueOps Expert

Our team of experts would love to meet you and learn more about your organization! Schedule a demo to see how VenueOps can empower your staff to collaborate, streamline your workflow, and maximize your potential.