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About This Certification
Take your career to the next level, earn recognition, and validate your skills in your job-role.

Ungerboeck Certified Venue Sales Associate

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An Ungerboeck Certified Venue Sales Associate has proficiency in day-to-day use of the core areas required for the Venue Sales function, focusing on efficient and effective use of the Ungerboeck CRM, Calendars and Event Management functionalities.

Who is this for?

The Ungerboeck Certification Program has been developed for professionals currently employed by an Ungerboeck customer. In 2020, we are also extending the program to professionals formerly employed by an Ungerboeck customer and who lost employment due to the COVID-19 crisis.
The Ungerboeck Venue Sales Associate certification is for event professionals who have worked in a Venue Sales role for at least six months.

Skills measured

This list includes weighting, question groups and detailed areas. This list is intended to illustrate how we are assessing those skills, and is not a comprehensive listing of the content of the exam.

Navigation: 10%

  • General Navigation
  • Views & Favorites

CRM: 30%

  • Accounts & Contacts
  • Activities, Checklists, and Notes
  • Documents & Emails
  • Event Opportunities

Space Management: 30%

  • Calendars

Event Management: 30%

  • Booking Events
  • Searching Events
  • Copying Events
  • Moving Events
  • Cancelling an Event
  • Event Reports
  • Service Orders

How should I prepare?

These training courses and materials will help with exam preparation:

On-demand courses

  • Getting Started with Ungerboeck Venues
  • Navigation & System Overview
  • Views & Favorites
  • Accounts, Contacts and Affiliations
  • Booking Calendar Overview
  • Using Event Opportunities
  • Event Calendar
  • Availability Search
  • Function Scripting
  • Event Functions
  • Configuring the Booking Calendar
  • Booking Calendar Overview
  • Event management
  • Ungerboeck Product Update - Venues

Instructor-led courses

  • The Ungerboeck Booking Calendar

In addition to the above, experience using Ungerboeck at your workplace, attending Ungerboeck Unite or visiting the Ungerboeck Knowledge Base are also beneficial.

About the exam

The tests consists of 50 multiple choice questions, and you will have 30 minutes to complete it.
You must score 80% or more to pass the exam and get your certification.


Ungerboeck certifications are valid for 2 years.


Exam fee: FREE until 31 December 2020 ($99 USD from 2021)
Retake fee: FREE until 31 December 2020 ($49 USD from 2021). Exam can be retaken 1 week after the last attempt.

I'm ready!

Click the button below to start the certification process.
Note: You must have an active account on the Ungerboeck Learning Center to take the test. Request your free account here.

Take the Test

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